Collard's Childcare & Kindergarten Enrolment Process

Step 1
Pay Deposit

 Please Pay your $30 non-refundable
holding deposit

Click on the button below to pay your deposit via PayPal

Pay Deposit Now

Step 2
  Online Enrolment Form

 Complete online enrolment form, please ensure every details is filled in including CRN numbers for both parents and child so we can apply for CCS for your child Please ensure to upload a copy of your child’s birth certificate and Upload immunisation history statement, you can download a copy of this by going to the Medicare App

(click here for Medicare App)
Once we have received your enrolment form we will send you an invite to download the Xplor App  

Online Enrolment Form


Step 3
  Download xplor App

 Xplor is our childcare software app that gives our parents a helping hand with understanding your CCS entitlements, weekly fees, online bookings, photos and videos, paying statements and key health information about your children, all in one location.  

Select a button below to download the Xplor App

Step 4
  Signing the CWA

A Complying Written Arrangement (CWA) is an agreement to provide care in return for fees. 

  • Signing the CWA is the first step to complete a child's CCS enrolment. The date the CWA is agreed to will be the start date of the CCS enrolment. 
  • Log in to using the Primary Carer's account. If you do not know who the primary carer is, please ask your centre admin.
  • Select the name of your child from the dashboard. 
  • Select CWAs on the child's profile
  • Check through the bookings and the fees. If correct, scroll to the bottom of the page and click 'Accept'.
  • If the CWA cannot be seen:
  • Ensure the service has released the CWA
  • Ensure that the 'Primary Carer' on Xplor is the same parent/guardian checking for the CWA

Ensure YOU are using Safari or Chrome to login to not the App for this section  

XPLORE Website


Step 5
Auto Debit Set Up
  • Primary carer to login via using their email and password.
    Click "Forgot Password" if you are having issues with logging in
  • Select "Finance" in the left side menu 
  • Select "Auto Debit Setup"
  • You can choose to enter your credit card details or your bank details
  • Read through the billing agreement, then select 'Agree'. If you have any concerns about this, please reach out to your service
  • Once you have saved your banking details successfully, the administrator can set up the families preferred billing schedule/or the schedule required by the service
  • You can edit your banking details through this tab at any stage


Step 6
  My Gov

 Go to CCS agreement  

  • Sign into MyGov
  • Select Menu from the home page
  • Outstanding Tasks should come up saying Confirm CCS enrolment. Select My Family, followed by Child Care and Enrolments
  • View and confirm your child’s details
  • It will take you to a new page if all information is correct select Yes
  • Then review and submit  

Click HERE for step by step guidance >

MyGov Log in


Step 7
  Book a Tour

 Phone 9115 0786
Tour Times:
Mon – Fri
10am and 2pm  

If you haven’t seen the centre please ensure you book a tour to come and see our state of the art building along with our amazing play spaces.  

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 Step 8
  Paying your Bond

  The bond fee amount will be 1 week at full fee for the number of days your child attend care, Eg: If your child will be attending 3 days per week you will need to pay the equivalent to 3 days at full fee. Collard Family Kindergarten Families are required to pay a bond upon accepting their enrolment offer prior to starting orientation.

Bonds are refunded subject to no outstanding fees and receiving your intention to cease care in writing with 4 weeks notice.
Your bond will go back into your designated bank account

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Step 9
 Phone 9115 0786
To arrange an orientation sessions for your child.
You need to commit to a minimum of 2 sessions
before they start at Collard Family Kindergarten  
Mon -  Fri 10am
Duration: 1 hour 

Contact Us

Collard's Childcare & Kindergarten - Mill Park